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Upgrade your business with Hiline Communications—expert copper communication installation, testing, and repair services for optimal connectivity. Copper Network Services Offering installation of the latest technology in data networks which include Category 5e, Category 6,6a and Category 7 copper infrastructure and fibre optic connections. We include full testing of new installations. Having network issues? No problem, we can test, fault finding and repairs you network infrastructure. Installation Our installation services use only the leading brand products to ensure that your project is a success, we work with you to create the perfect installation plan that meets your needs and budget. Whether you choose our exclusive products or bring in your own specifications and products, we will make sure that your installation is done right the first time. Testing At Hiline Communications Ltd., we are dedicated to providing top-quality communication solutions for your business or organization. With our highly skilled team and state-of-the-art equipment, you can trust that your installation will be thoroughly tested and any necessary copy test results will be made available to you, the customer. Fault Finding With Hiline Communications Ltd., you can rest assured that your communication systems are in good hands. We have the expertise and equipment needed to identify and repair any potential faults, and we work hard to minimize any downtime. Contact us for all your communication needs and know that your business is in good hands.

Discover our fibre optic networks services at Hiline Communications. We provide expert installation, testing, and repairs for enhanced connectivity. Fibre Optic Networking At Hiline Communications Ltd., we offer a complete range of data networking solutions. Our services include installation, testing, and repair of fibre optic cables, including OM1, OM2, OM3, OM4, OS1, and OS2. With our experience and expertise, we can help improve your network performance and reliability. Installation We specialize in a range of services, including the installation of fibre optic cables such as OM3, OM4, OS1, and OS2. We work with leading brands to ensure that our clients receive products that meet the highest standards of quality. Our team of experts is equipped with the latest tools and technologies to ensure that we get the job done on time and within budget. Whether you need a simple installation or a complex network setup, we are here to help. Testing Get the most reliable results for your fibre testing needs with our expert technicians and state-of-the-art equipment. We use OTDR and other advanced techniques to provide accurate results for OM1, OM2, OM3, OM4, OS1, and OS2 testing. We'll deliver the results straight to you so you can make informed decisions about your network. Fault Finding Our fault finding service is the ultimate solution to all your data networking problems. Our experienced professionals can effectively identify the root cause of damaged or failed connections with precision. We use state-of-art fusion splicer to quickly repair the issues and get your network up and running in no time. Trust us to provide reliable networking solutions that you can depend on.

Discover our reliable data services and VOIP solutions at Hiline Communications Ltd. Business internet Worcester for all your needs. Why Choose Hiline Communications Ltd? 01. Industry experience Hiline Communications Ltd has over 25 years of experience in telephony and data services. Our team of experts have a deep understanding of the industry and are dedicated to providing high-quality services to our clients. 02. Connectivity We offer a wide range of broadband internet services to meet the needs of our clients. Whether you have a small business or a large corporation, we have the right solution for you. 03. VOIP Our hosted VOIP telephone systems provide a reliable and cost-effective solution for businesses of all sizes. With features like call forwarding and voicemail-to-email, you can stay connected with your clients no matter where you are. 04. SIP Trunks Our SIP trunks provide an affordable and flexible alternative to traditional telephone lines. With our SIP trunks, you can make and receive calls over the internet, reducing your communication costs. 05. Data Networks We offer Category 5e, Category 6 & 6a copper infrastructures and fibre optic services, including testing, fault finding, and repairs. Our team of experts is dedicated to ensuring that your communication infrastructure is reliable and efficient.

Explore business telecom services with Hiline Communication. Tailored solutions for your business needs including VoIP, SIP, Data networks and fibre optic. Request a call back Voice and data at your fingertips Hiline Communications have over 25 years experience in with telephony and data. Our telephony services include broadband internet services, Hosted VOIP telephone systems and SIP Trunks. Category 5e, Category 6 & 6a copper infrastructures and Fibre Optic, including testing, fault finding and repairs. Our Services Products and Services We offer a wide range of communication services to cater to your needs. Our services include broadband internet services, hosted VOIP phone systems, SIP trunks, Category 5e, Category 6 & 6a copper infrastructures and Fibre Optic, including testing, fault finding and repairs. We provide customized solutions to meet your business requirements. Broadband Internet Services We provide high-speed broadband internet services to keep you connected at all times. Our services are reliable and secure, ensuring maximum uptime and smooth operations. + Learn More Hosted VOIP Phone Systems Our hosted VOIP phone systems offer flexibility and cost-effectiveness, making communication within your business seamless. We provide installation, configuration, and maintenance services to ensure reliable and efficient communication. + Learn More SIP Trunks Our SIP trunks provide a reliable and secure way of transmitting voice and data traffic over the internet. We provide installation, configuration, and maintenance services to ensure efficient communication. + Learn More Category 5e, Category 6 & 6a Copper Infrastructures We provide Category 5e, Category 6 & 6a copper infrastructures for your business. Our services include installation, testing, fault finding and repairs. Our team of experts ensures that your communication infrastructure is reliable and efficient. + Learn More Fibre Optic Solutions We provide fibre optic solutions for your business to ensure high-speed and reliable communication. Our services include installation, testing, fault finding and repairs. Our team of experts ensures that your communication infrastructure is reliable and efficient. + Learn More Support We provide support consulting services to ensure that your communication infrastructure is reliable and efficient. Our team of experts offers customized solutions to meet your business requirements. + Learn More

Hiline Communications Ltd Terms and Conditions. Terms and Conditions Terms & Conditions Information regarding terms and conditions By accessing this Website, you agree to be bound by the terms and conditions appearing in this document and you accept our Privacy Policy. If there is anything you do not understand please contact us . In these terms and conditions 'We/us/our/Hiline Communications' means The Hiline Communications Limited, 'Website' means the website located at www.hiline.co.uk (or any subsequent URL which may replace it) and all associated websites and micro sites of Hiline Communications and 'You/your' means you as a user of the Website. You shall not use the Website for any illegal purposes, and you will use it in compliance with all applicable laws and regulations. You agree not to use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired; You agree not to attempt any unauthorised access to any part or component of the Website; and You agree that in the event that you have any right, claim or action against any Users arising out of that User's use of the Website, then you will pursue such right, claim or action independently of and without recourse to us. YOU AGREE TO BE FULLY RESPONSIBLE FOR (AND FULLY INDEMNIFY US AGAINST) ALL CLAIMS, LIABILITY, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING LEGAL FEES, SUFFERED BY US AND ARISING OUT OF ANY BREACH OF THE CONDITIONS BY YOU OR ANY OTHER LIABILITIES ARISING OUT OF YOUR USE OF THE WEBSITE, OR THE USE BY ANY OTHER PERSON ACCESSING THE WEBSITE USING YOUR PC OR INTERNET ACCESS ACCOUNT. We reserve the right to modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website. We may alter these terms and conditions from time to time, and your use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. The Website is subject to constant change. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website. We are not responsible for the availability of any external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of any third party websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources. We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website). You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. The Website is Copyright, Hiline Communications Limited. All rights reserved. WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO THE ACCURACY OF ANY INFORMATION WE PLACE ON THE WEBSITE. THE WEBSITE IS PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT ANY REPRESENTATION OR ENDORSEMENT. UNLESS SPECIFIED IN SEPARATE TERMS AND CONDITIONS RELATED TO A PARTICULAR PRODUCT OR SERVICE, WE MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, IN RELATION TO THE WEBSITE, OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE WHETHER BY US OR ON OUR BEHALF (INCLUDING FREE SOFTWARE DOWNLOADS) INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY, ACCURACY, CONDITION OR COMPLETENESS, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OR TRADE. UNLESS SPECIFIED IN SEPARATE TERMS AND CONDITIONS RELATED TO A PARTICULAR PRODUCT OR SERVICE, WE MAKE NO WARRANTY THAT THE WEBSITE OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE WHETHER BY US OR ON OUR BEHALF (INCLUDING FREE SOFTWARE DOWNLOADS) WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE WHETHER BY US OR ON OUR BEHALF (INCLUDING FREE SOFTWARE DOWNLOADS) ARE FREE OF VIRUSES OR BUGS OR ARE FULLY FUNCTIONAL, ACCURATE, OR RELIABLE. WE WILL NOT BE RESPONSIBLE OR LIABLE TO YOU FOR ANY LOSS OF CONTENT OR MATERIAL AS A RESULT OF UPLOADING TO OR DOWNLOADING FROM THE WEBSITE. YOU ACKNOWLEDGE THAT WE CANNOT GUARANTEE AND THEREFORE SHALL NOT BE IN ANY WAY RESPONSIBLE FOR THE SECURITY OR PRIVACY OF THE WEBSITE AND ANY INFORMATION PROVIDED TO OR TAKEN FROM THE WEBSITE BY YOU. WE WILL NOT BE LIABLE, IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE), PRE-CONTRACT OR OTHER REPRESENTATIONS (OTHER THAN FRAUDULENT MISREPRESENTATIONS) OR OTHERWISE OUT OF OR IN CONNECTION WITH THE WEBSITE OR PRODUCTS OR SERVICES OFFERED ON THE WEBSITE WHETHER BY US OR ON OUR BEHALF (INCLUDING FREE SOFTWARE DOWNLOADS) FOR ANY ECONOMIC LOSSES (INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, PROFITS, CONTRACTS, BUSINESS OR ANTICIPATED SAVINGS) OR ANY LOSS OF GOODWILL OR REPUTATION, OR ANY LOSS OR CORRUPTION OF DATA, OR ANY SPECIAL OR INDIRECT OR CONSEQUENTIAL LOSSES; IN ANY CASE WHETHER OR NOT SUCH LOSSES WERE WITHIN THE CONTEMPLATION OF EITHER OF US AT THE DATE ON WHICH THE EVENT GIVING RISE TO THE LOSS OCCURRED. We will not be liable in contract, tort or otherwise if you incur loss or damage connecting to the Website through a third party's hypertext link. Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under English law where or insofar as such rights cannot be derogated from by contract. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not effect the validity and enforceability of any of the remaining provisions of the Conditions. Nothing shall be construed as a waiver by us of any preceding or succeeding breach of any provision. These Conditions and documents referred to herein (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions. These Conditions will be exclusively governed by and construed in accordance with the laws of England and Wales whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. You may send us notices under or in connection with these Conditions by post to Hiline Communications Ltd, Woodgates, Pardhouse Lane, Stanford Bridge, Worcester WR6 6RX. As proof of sending does not guarantee our receipt of your notice, you must ensure that you have received an acknowledgement from us, which should be retained by you. WE TAKE PRECAUTIONS WITH CUSTOMER INFORMATION AND PERSONAL DATA, HOWEVER, EXCEPT IN THE CASE OF DEATH OR PERSONAL INJURY RESULTING FROM OUR NEGLIGENCE, WE DO NOT ACCEPT RESPONSIBILITY FOR ANY LOSS OR DAMAGE RESULTING FROM ANY SECURITY BREACHES THAT MAY OCCUR. Call for a free no obligation consultation 0845 456 4664

Discover hosted telephony, SIP trunk solutions, and phone number porting by Hiline Communications for businesses of all sizes. Telephony and Data Solutions Hiline Communications have over 25 years experience in telephony and data. We provide a range of telephony services including broadband internet, hosted VOIP telephone systems, and SIP trunks. Our expertise extends to Category 5e, Category 6 & 6a copper infrastructures and Fibre Optic, including testing, fault finding, and repairs. We are committed to providing reliable and efficient communication solutions to our clients. < Back

More information on our Privacy Policy can b found here. HILINE COMMUNICATIONS LIMITED PRIVACY NOTICE IMPORTANT INFORMATION AND WHO WE ARE What is the purpose of this document? Hiline Communications Limited is committed to protecting the privacy and security of your personal information. This privacy notice aims to give you information on how Hiline Communications Limited collects and processes your personal data during and after the supply of products or use of any of the services provided by us and our group companies. This notice applies to anyone who uses our website or who buys or uses any of our products and / or services. We may update this notice at anytime. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. Controller Hiline Communications Limited (Company Number: 3056836) whose Registered Office is at 1 The Bungalows, Pard House Lane, Stanford Bridge,Worcester. WR6 6RX (collectively referred to as Company,we, us, our in this privacy notice) is the controller and responsible for your personal data. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice. Third-PartyLinks Our web site may include links to third-party websites,plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. THE KIND OF INFORMATION WE COLLECT ABOUT YOU Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). The personal information we collect about you will depend on the products and services you use and subscribe to. We will collect, store, and use the following categories of personal information about you as follows: Identity Data including personal contact details such as name and title. Contact Data including addresses, telephone numbers, and personal email addresses. Financial Data including bank account details, your debit or credit card information, your credit rating information (which we acquire from credit reference agencies) and other banking information. Transaction Data including your billing history and products and services you use and anything else relating your account. Profile Data including information you provide to us in your communications with us, information you provide to us when entering prize draws or competitions or participate in surveys. Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences. We may also collect technical data and information on how you use our products and services, including: Your activity on our website. The date, time, duration and cost of your communications including your phone location at the time these communications are made. The phone numbers that you call and send messages to (and the phone numbers that you receive calls and messages from). Your phone or device usage. Your data usage. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you fail to provide personal data Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter in to with you (for example,to provide you with products or services). In this case,we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. HOW IS YOUR PERSONAL INFORMATION COLLECTED? We collect personal information about you through: Direct interactions. You may give us your Identity, Contact, Financial and Transaction Data when you use our website, when you purchase our products and services and during the sales process. Third parties or publicly available sources. We may sometimes receive personal data and additional information from third parties including credit reference agencies or other background check agencies; our partners; and business directories. We will collect additional personal information in the course of performing our contract with you and in providing our products and services to you throughout the period of your contract with us. HOW WE WILL USE INFORMATION ABOUT YOU We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances: Where we need to perform the contract we have entered into with you. Where we need to comply with a legal obligation. Where we have your consent. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We may also use your personal information in the following situations, which are likely to be rare: Where we need to protect your interests (or someone else's interests). Where it is needed in the public interest. Situations in which we will use your personal information We need all the categories of information in the list above primarily to allow us to perform our contract with you. In some cases, we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below. Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest To process and deliver your order including: Carrying out our obligations arising from any contracts entered into between you and us; To confirm that your orders have been received and to process them; To provide our products and services; To provide you with the information and services that you request from us; For billing purposes, to manage payments, fees and charges To collect and recover money owed to us Identity Contact Financial Transaction Marketing and Communications Performance of a contract with you. Necessary for our legitimate interests (to recover debts due to us). To validate you as a registered customer when using our services and calling our customer services. Identity Contact (a) Performance of a contract with you. To notify you about changes to our services and to make suggestions and recommendations to you about goods or services that may be of interest to you. Identity Contact Technical Profile (a) Necessary for our legitimate interests (to develop our products/services and grow our business). For the administration of files and records; business management and planning, including accounting and auditing. Identity Contact Technical Necessary for our legitimate interests (for running our business, provision of administration and IT services). Necessary to comply with a legal obligation. To prevent fraud. Identity Contact Financial Transaction Technical Necessary for our legitimate interests (to prevent fraud). Necessary to comply with a legal obligation To send certain communications (including by email and SMS) to you including service announcements and administrative messages and other communications relating to our services. Identity Contact Technical Performance of a contract with you. Necessary for our legitimate interests (for running our business, provision of administration services, network security and in the context of a business reorganisation or group restructuring exercise) To ensure security for you and our staff, and help maintain service quality (calls to our customer services may be monitored and/or recorded for authentication, security, quality and training purposes). Identity Contact (a) Performance of a contract with you To help the emergency services. Identity Contact (a) Where we need to comply with a legal obligation. To comply with applicable laws, regulations, court orders, government and law enforcement agencies’ requests, to operate our systems properly and to protect ourselves, our users and customers and to solve any customer disputes. Identity Contact Financial Transaction (a) Where we need to comply with a legal obligation. Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information. Marketing We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms: Promotional offers from us We may use your Identity,Contact,Technical and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased products or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing. Third-Party Marketing We will get your express opt-in consent before we share your personal data with any company outside our group of companies for marketing purposes. Opting Out You can ask us or third parties to stop sending you marketing messages at any time by logging into the web site and checking or un checking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at anytime. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions. COOKIES Our website may uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve the website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy. If you fail to provide personal information If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you. Change of purpose We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. Automated decision-making Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. We are allowed to use automated decision-making in the following circumstances: Where we have notified you of the decision and given you 21 days to request a reconsideration. Where it is necessary to perform the contract with you and appropriate measures are in place to safeguard your rights. In limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights. You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you. DATA SHARING We may have to share your data with third parties, including third-party service providers and other entities in our group. We require third parties to respect the security of your data and to treat it in accordance with the law. We will not generally transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information. Sharing personal information with third parties We will share your personal information with third parties where required bylaw, where it is necessary to administer our contract with you or where we have another legitimate interest in doing so. Third-party service providers who will process your personal information 'Third parties' includes other entities within our group and third-party service providers (including our suppliers), such as: Our partner companies or agencies and their sub-contractors or prospective partners who help us run our services, for example BT Openreach, Gamma. Other companies in our group. Insurance providers when you take out a policy through us. Third parties whose products and services we market to you (where you have given permission to receive such messages). Credit reference and fraud prevention agencies. When we check your credit score with a credit reference agency, the fact that we have requested that search will also be recorded by the credit reference agency. We share information with credit reference agencies on payment performance on an ongoing basis and this information could be used by us and third parties to make future credit assessment decisions. Other communications companies. New or prospective owners of Hiline Communications Limited. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. Sharing personal information with other entities in our group We will share your personal information with other entities in our group as part of a business re organisation or group restructuring exercise,for system maintenance support and hosting of data. We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business.We may also need to share your personal information with a regulator or to otherwise comply with the law. DATA SECURITY We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an un-authorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know.They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. DATA RETENTION How long will we use your information for We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal,accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data,the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means,and the applicable legal requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. We will retain and securely destroy your personal information in accordance with applicable laws and regulations. RIGHTS OF ACCESS, CORRECTION, ERASURE, RESTRICTION, AND TRANSFER Your rights in connection with personal information Under certain circumstances, by law you have the right to: Request access to your personal information (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). Please note, however, that we may not always be able to comply with your erasure request for specific legal reasons, which will be notified to you, if applicable, at the time of your request. Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Request the transfer of your personal information to another party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact our Data Protection Officer in writing(see contact details below). No fee usually required You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. What we may need from you We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it. RIGHT TO WITHDRAW CONSENT In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection Officer in writing (see contact details below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. Please note that, if you with draw your consent,this will not affect the lawfulness of any processing carried out before you withdrew your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent DATA PROTECTION OFFICER We have appointed a data protection officer (DPO) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the DPO. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk ).We would,however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. CHANGES TO THIS PRIVACY NOTICE We reserve the right to update this privacy notice at any time,and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information. If you have any questions about this privacy notice, please contact, Office@hiline.co.uk Data Protection Officer, Hiline Communications Ltd, 1 The Bungalows, Pard House Lane,Stanford Bridge, Worcester. WR6 6RX GLOSSARY Lawful Basis Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to bylaw).You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Explore cost-effective sip trunking services with Hiline Communication. Reliable and scalable sip trunking services tailored to your needs. SIP Trunks SIP trunks use VOIP protocol to provide telephone lines over the internet. A telephone system is programmed to use the SIP trunks to make calls in the same way as normal lines. We can either provide new numbers for a service or migrate your existing number to the SIP service. Here is the main advantage :- SIP trunks are £14.00 per month and include 5000 minutes of calls to 01, 02 and 03 numbers per trunk per month. If you take out a contract for 3 years it will also include 2000 minutes of calls to mobiles per trunk per month. T's and C's apply.

Downloads and Resource can be found here. Please contact us if the information you require is not here. Downloads & Resource UCS Desktop User guide iPECS UCS UCS Mobile User guide iPECS UCP UCP Overview UCP Sale Guide 1000i Series Handsets 1010i Handset

Discover high-speed internet services tailored for businesses, offering FTTP, FTTC, and SOGEA solutions. Reliable, fast connections. Broadband Any IP Phone system should start with a solid Internet connection. Which is why we source the best providers based on geographical location and system requirements to ensure a seamless connection in any situation. To find out more or ask for a quotation, get in touch via the contact page below. SoGEA Single Order Generic Ethernet Access - latest technology which upgrades your current FTTC connection, you may get better speeds and it removes the copper line voice traffic so saving you the line rental - you just pay for the Broadband - Only available in some areas at the moment. SoTAP - Single Order Transitional Access Product The latest technology which upgrades your current ADSL connection, you don’t get better speeds but removes the copper line voice traffic and saves you the line rental - you just pay for the Broadband - Only available in some areas at the moment. FTTP - Fibre to the Premises Fibre Optic connection direct from the exchange direct to your property - speed up to 1 Gbit Widely available it is now the connection of choice for many internet used, business and domestic. Voice calls are only available via VOIP - your existing telephone number can be ported to s VOIP/IP service. Connections in Rural areas Many homes and businesses in rural areas may struggling to find a suitable data solution, there are solutions and we can help or advise you on what is available. Leased Lines M ainly for business use, they offers a synchronous data connection of up to 1 Gbit download and upload. More expensive than other internet connections but are more reliable and have a faster guaranteed repair time. Find the best connection To find what connections are available, please fill in the details below or contact us directly First Name Company Last Name Phone Email Street Address City Street Address Line 2 County Post Code Message Send Thanks for submitting!

Explore tailored business internet services with Hiline Communications Ltd. Your trusted partner for efficient communication solutions. Why Choose Hiline Communications Ltd? 01. Industry experience Hiline Communications Ltd has over 25 years of experience in telephony and data services. Our team of experts have a deep understanding of the industry and are dedicated to providing high-quality services to our clients. 02. Connectivity We offer a wide range of broadband internet services to meet the needs of our clients. Whether you have a small business or a large corporation, we have the right solution for you. 03. VOIP Our hosted VOIP telephone systems provide a reliable and cost-effective solution for businesses of all sizes. With features like call forwarding and voicemail-to-email, you can stay connected with your clients no matter where you are. 04. SIP Trunks Our SIP trunks provide an affordable and flexible alternative to traditional telephone lines. With our SIP trunks, you can make and receive calls over the internet, reducing your communication costs. 05. Data Networks We offer Category 5e, Category 6 & 6a copper infrastructures and fibre optic services, including testing, fault finding, and repairs. Our team of experts is dedicated to ensuring that your communication infrastructure is reliable and efficient.

Installation of Cat5e, Cat6, Cat6a and fiber optic networks. Fault finding, testing and repair for copper and fibre optic installations. Hosted Voip and SIP trunks. Our Services Our Services We offer a wide range of communication services to cater to your needs. Our services include broadband internet services, hosted VOIP phone systems, SIP trunks, Category 5e, Category 6 & 6a copper infrastructures and Fibre Optic, including testing, fault finding and repairs. We provide customized solutions to meet your business requirements. Broadband Internet Services We provide high-speed broadband internet services to keep you connected at all times. Our services are reliable and secure, ensuring maximum uptime and smooth operations. + Learn More Hosted VOIP Phone Systems Our hosted VOIP phone systems offer flexibility and cost-effectiveness, making communication within your business seamless. We provide installation, configuration, and maintenance services to ensure reliable and efficient communication. + Learn More SIP Trunks Our SIP trunks provide a reliable and secure way of transmitting voice and data traffic over the internet. We provide installation, configuration, and maintenance services to ensure efficient communication. + Learn More Category 5e, Category 6 & 6a Copper Infrastructures We provide Category 5e, Category 6 & 6a copper infrastructures for your business. Our services include installation, testing, fault finding and repairs. Our team of experts ensures that your communication infrastructure is reliable and efficient. + Learn More Fibre Optic Solutions We provide fibre optic solutions for your business to ensure high-speed and reliable communication. Our services include installation, testing, fault finding and repairs. Our team of experts ensures that your communication infrastructure is reliable and efficient. + Learn More Support We provide support consulting services to ensure that your communication infrastructure is reliable and efficient. Our team of experts offers customized solutions to meet your business requirements. + Learn More